Contact Us

Performances Birmingham Limited
Symphony Hall
Broad Street
B1 2EA

NB This is the correspondence address for both Town Hall and Symphony Hall.

Town Hall Location
Victoria Square
B3 3DQ

International Dialling

If you are telephoning any of the below numbers from outside the UK, please dial the international code, followed by + 44 and omit the first 0. For example, to call the Box Office from outside the UK, dial the international code, + 44 121 345 0600.

Box Office

Ticket Hotline 0121 345 0600

Box Office Customer Services 0121 345 0493

Helpline for disabled patrons 0121 780 4949
Group Bookings FREEPHONE 0800 358 7070
or email if you have any queries.


Main Fax 0121 212 1982
If you need to contact us with feedback on a performance, please quote your box office order number as this will enable us to deal with your enquiry quickly. The box office order number is on your tickets.

Marketing and Mailing List Enquiries

Hiring Town Hall

Hiring Symphony Hall

Corporate Enquiries

Corporate Hotline
0121 644 6004

Education/Community Department

0121 644 5185


0121 644 5072

Technical Department

0121 644 6300

Risk Assessments

Please contact Facilities Co-ordinator Natalie Hurdwelll for queries relating to Risk Assessment.

Performances Birmingham Limited Team

Director Andrew Jowett OBE

Head of Commercial Programming Chris Baldock
Contract and Event Administrator Nikki Fellows
Commercial Administrator Cheryl Parker

Head of Artistic Programming Richard Hawley
Programme Manager: Jazzlines Mary Wakelam
Artistic Adviser: Jazzlines Tony Dudley-Evans
Programme Co-ordinator Chris Proctor
Programme Co-ordinator Hannah Baines

Chief Operating Officer Nick Loveland
Human Resources Manager Clare Watkin

Commercial Manager Catherine McGlone
Commercial Manager Charlotte Torlo

Bars and Hospitality
Head of Bars and Hospitality Max Hyams
Bars and Hospitality Manager Claire Fisher

Box Office
Systems Officer Laura Colbourne
Systems Officer Lauren Glasgow
Systems Officer Kerrie McGoldrick
Customer and Groups Advisor Philip Thomas
Customer and Groups Advisor Victoria Heath
Ticket Sales Assistant Elizabeth McGee
Ticket Sales Assistant Sally Mihailovic
Ticket Sales Assistant Martin Silvers

Development Manager (Individual Giving) Sally Pennington
Development Manager (Trusts & Foundations) Sarah Shelley
Development Assistant Samantha Jones

Project Manager (Community Engagement) (maternity leave) Fay Todd

Finance Manager Hayley Wainwright
Project Accountant Lindsey Collumbell
Events Accountant Yvonne Martin

Front of House
Head of Customer Services Jane Cooper
Front of House Manager Tracey Hartland
Front of House Manager Kyle Wood

Marketing Manager Joanna Sigsworth
Marketing Assistant Chloe Rawson

Communications Manager Fiona Fraser
Assistant Communications Manager Lyle Bignon

Customer Intelligence
Head of Customer Intelligence Mary Coles

Assistant Technician David Shephard