Contact Us

Performances Birmingham Limited
Symphony Hall
Broad Street
B1 2EA

NB This is the correspondence address for both Town Hall and Symphony Hall.

Town Hall Location
Victoria Square
B3 3DQ

International Dialling

If you are telephoning any of the below numbers from outside the UK, please dial the international code, followed by + 44 and omit the first 0. For example, to call the Box Office from outside the UK, dial the international code, + 44 121 345 0600.

Box Office

Ticket Hotline 0121 345 0600

Box Office Customer Services 0121 345 0493

Helpline for disabled patrons 0121 780 4949
Group Bookings FREEPHONE 0800 358 7070
or email if you have any queries.


Main Fax 0121 212 1982
If you need to contact us with feedback on a performance, please quote your box office order number as this will enable us to deal with your enquiry quickly. The box office order number is on your tickets.

Marketing and Mailing List Enquiries

Hiring Town Hall

Hiring Symphony Hall

Corporate Enquiries

Corporate Hotline
0121 644 6004

Education/Community Department

0121 644 5185


0121 644 5072

Technical Department

0121 644 6300

Risk Assessments

Please contact Facilities Co-ordinator Natalie Hurdwelll for queries relating to Risk Assessment.

Performances Birmingham Limited Team

Director Andrew Jowett OBE
Assistant to the Director Juliette O’Neill

Director of Performances Chris Baldock
Assistant to Director of Performances Nikki Fellows
Assistant to Director of Performances Cheryl Parker

Director of Artistic Programming and Projects Richard Hawley
Programme Manager: Jazzlines Mary Wakelam
Artistic Adviser: Jazzlines Tony Dudley-Evans
Programme Co-ordinator Chris Proctor
Programme Co-ordinator Hannah Baines

Director of Operations Nick Loveland
Facilities Manager Natalie Hurdwell
HR Manager Clare Watkin

Assistant to the Director of Marketing and Business Development Samantha Jones

Head of Customer Intelligence Mary Coles

Commercial Manager Catherine McGlone
Commercial Manager Charlotte Torlo

Bars and Hospitality
Head of Bars and Hospitality Max Hyams
Bars and Hospitality Manager Claire Fisher

Box Office
Box Office Manager Harvinder Singh
Data Analyst Briony Symonds
Systems Officer Laura Colbourne
Systems Officer Lauren Glasgow
Systems Officer Kerrie McGoldrick
Group Bookings Co-ordinator Laura Marshall
Customer Relations Co-ordinator Philip Thomas
Ticket Sales Assistant Ian Jamieson
Ticket Sales Assistant Ticket Sales Assistant Sally Mihailovic
Ticket Sales Assistant Martin Silvers
Ticket Sales Assistant Liz McGee
Tickets Sales Assistant Victoria Heath

Development Manager (Individual Giving) Sally Pennington
Development Manager (Trusts & Foundations) Sarah Shelley
Development Assistant Samantha Jones

Head of Education & Community Katie Banks
Project Manager (Community Engagement) Fay Todd
Education and Community Coordinator Emma Melvin

Interim Director of Finance Richard Paterson
Finance Manager Hayley Wainwright
Project Accountant Lindsey Collumbell
Banking and Treasury Officer Karen Robinson
Accounts Assistant Yvonne Martin
Accounts Assistant Stephen Dawborn

Front of House
Head of Front of House Services Julie Sadler
Assistant House Manager Tracey Hartland

Marketing Manager Joanna Sigsworth
Senior Marketing Officer Andrew Roberts
Marketing Officer Helen Knott
Marketing Officer Lucie Hornblower
Marketing Assistant Chloe Rawson
Marketing Assistant Sarah Porter

Communications Manager Fiona Fraser
Assistant Communications Manager Lyle Bignon
Communications Assistant Abi Barrington

Assistant Technician David Shephard