Contact Us

Performances Birmingham Limited
Symphony Hall
Broad Street
B1 2EA

NB This is the correspondence address for both Town Hall and Symphony Hall.

Town Hall Location
Victoria Square
B3 3DQ

International Dialling

If you are telephoning any of the below numbers from outside the UK, please dial the international code, followed by + 44 and omit the first 0. For example, to call the Box Office from outside the UK, dial the international code, + 44 121 780 3333 .

Box Office

Ticket Hotline and Customer Services 0121 780 3333

Helpline for disabled patrons 0121 780 4949
Group Bookings FREEPHONE 0800 358 7070
or email if you have any queries.


Main Fax 0121 212 1982
If you need to contact us with feedback on a performance, please quote your box office order number as this will enable us to deal with your enquiry quickly. The box office order number is on your tickets.

Marketing and Mailing List Enquiries

Hiring Town Hall

Hiring Symphony Hall

Corporate Enquiries

Corporate Hotline
0121 644 6053

Education/Community Department

0121 644 5185


0121 644 5072

Production Team
0121 644 6300
0121 644 6166

Performances Birmingham Limited Team

Director Andrew Jowett OBE

Head of Commercial Programming Chris Baldock
Head of Artistic Programming Richard Hawley
Programme Manager: Jazzlines Phil Woods Maternity Cover
Programme Manager Chris Proctor
Programme Co-ordinator Toks Dada

Chief Operating Officer Nick Loveland
Human Resources Manager TBC
Human Resources Administrator Sarah Triggs

Commercial Manager Catherine McGlone
Commercial Manager Charlotte Torlo

Bars and Hospitality
Head of Bars and Hospitality Max Hyams
Bars and Hospitality Manager Claire Fisher

Head of Box Office: Victoria Wood
Assistant Head of Box Office: Rebecca Steen
Systems Officer: Lauren Glasgow
Systems Officer: Kerrie McGoldrick
Customer and Groups Advisor: Phil Thomas
Customer and Groups Advisor: Vicky Heath

Development Manager (Individual Giving) Sally Pennington
Development Manager (Trusts & Foundations) Sarah Abbiss
Development Assistant Samantha Jones

Project Manager (Community Engagement) (maternity leave) Fay Todd

Head of Finance Julia Harrison
Finance Manager Hayley Wainwright
Project Accountant Lindsey Collumbell
Events Accountant Yvonne Martin

Front of House
Head of Customer Services Jane Cooper
Front of House Manager Tracey Hartland
Front of House Manager Kyle Wood

Marketing and Communications
Head of Marketing and Communications Antony Pickthall
Corporate Communications Manager Rhian Morgans
Marketing Manager Classical James Follett
Customer and Insight Manager Chloe Rawson
Assistant Marketing Manager Digital Lara Coffey
Assistant Marketing Manager Campaigns Danny Watkins
Assistant Communications Manager Rebecca Homer
Marketing and Communications Assistant Sanjeet Riat
Marketing and Communications Assistant Mica Warner

Technical Services (including Facilities)
Head of Technical Services Simon Creed
0121 644 5057