Information for Disabled Visitors

Everyone is welcome at Town Hall and we will do whatever we can to ensure you have an enjoyable visit. Staff are available to help, so please ask us if you need any assistance.

Getting In Touch

Box Office Minicom Line 0121 644 6140
Facilities for Disabled People 0121 780 4949

Dropping Off & Parking

Wheelchair users may be dropped off outside Town Hall by Paradise Circus.

There are three spaces parking spaces for blue badge holders directly outside Town Hall (accessed from Paradise Circus) and they must be booked in advance.

To Request A Parking Space at Town Hall Call the Town Hall Stage Door on 0121 644 5039. You will be asked for your blue badge details, vehicle registration number, concert date, contact name and telephone number before we are able to reserve a space so please make sure you have this information to hand when you call.

Other blue badge parking bays are on Margaret Street (near Cornwall Street), Edmund Street (near Margaret Street) and Pinfold Street.

For more information about parking for Blue Badge holders in Birmingham please call 0121 303 6644.

Wheelchair Users

Town Hall is accessible to wheelchair users and there are various positions where wheelchair users can be seated. Please discuss your needs with the Box Office staff when booking your tickets. There are accessible toilets on all levels.

Visually Impaired People

Guide dogs are welcome. You can either keep them with you in the auditorium during the concert or we will be happy to look after your dog for you in the foyer while you enjoy the performance. Please ask a member of staff if you need help to get to your seat.

Hearing Impaired People

The auditorium is equipped with a hearing loop system. You will need to switch your hearing aid to the T position.

Medical Emergencies

In the event of a medical emergency please notify a member of staff who will be pleased to help you.

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