Box Office changeover and website upgrade now complete


We’ve done it! Our fabulous team has completed the Box office changeover and tickets are now available through all the usual routes: online, by phone on 0121 345 0600 and at our Box office counters at Town Hall and Symphony Hall.

Thank you so much for your support while we made these important changes, which will mean a better service for you. At the same time, we took the opportunity to spruce up our website so you should spot some new features as you browse the upcoming events.

For security reasons, previous passwords used on our site may no longer be valid on our new system. If this should happen when you are trying to book tickets, simply:

– click the Forgotten your password? button
– enter your email address and click on Reset my password.

This will generate a gobbledegook password which will enable you to reconnect with your account; the tickets in your ‘basket’ will not be lost during this process. You will be able to reset to a more memorable password of your choice once you have logged in.

Thank you again for your patience and support – and we hope to see you at Town Hall Symphony Hall very soon.